Upstream by Vendidit

A Better Way to Manage Your Returns

Unlock your challenged inventory, know which sellers your returns belong to, and never lose an item.

Returns flowing through the Upstream pipeline

What is Upstream?

Upstream is the Returns Management Software solution that unlocks your challenged inventory and connects it to the right buyers.

With Upstream, anyone can scan, sort, label, and group items into pallets using mobile devices — right from the warehouse floor.

Warehouse worker scanning a returned item with a mobile device
Unlocking challenged inventory and connecting it to the right buyers

Capabilities

Built to manage returns.

Track Returns

Print barcodes for items and pallets the moment they move. Never lose an item.

Live Dashboards

A bird's-eye view of inbound and outbound returns in real time.

Instant Attribution

Know which seller every returned item belongs to the moment it arrives.

Easy Integration

Upstream slots into your existing WMS automatically — at no extra cost.

Condition Triage

Items are automatically routed to their highest-value sales channel.

GlobalSKU Built-In

Product data is always available — even on mystery items and unmarked returns.

Made for Operators

Upstream was built for simplicity.

Step-By-Step

Designed for anyone to easily use.

Upstream is colour-coded for clarity, with a clear step-by-step return process so anyone in the warehouse can pick it up. AI image recognition makes obtaining and assigning product data effortless.

Upstream colour-coded step-by-step return process

Configurable

Customizable item-processing procedures.

Customise the entire procedure end to end. Decide what happens when items move and how they're grouped into pallets. Set photo requirements for items, boxes, or shipping labels. Define required fields and conditions for sorting logic.

Upstream item-processing settings panel

Mobile-first

Easily connect mobile devices as scanners.

Use phones and tablets as barcode scanners. Scan a QR code from the software to pair a device. Send barcodes from devices straight to the label printer. The RMS runs on any computer.

Scan a QR code to connect phones and tablets as scanners
Upstream warehouse management interface

Don't have a WMS?

We've got you covered.

Upstream comes bundled with a native internal WMS designed to handle the complexity of one-off returns and recommerce items.

If you already have a WMS, our RMS sits upstream and requires zero integration.

Why Vendidit

Vendidit was created to solve a problem.

Vendidit was built to solve a familiar set of problems with the legacy returns and recommerce stack:

  • Proprietary software
  • Lack of features
  • Little customisation
  • Overpriced fees

Other platforms made the selling process difficult. Nobody wants to conform their business to the software they use — that's why we created Vendidit.

Read our Origin Story

Vendidit co-founder Gary Stephens on CBS Mornings

Start managing your returns the right way.

Discover how easy it is to integrate Upstream into your current system.

Let's get in contact.

Tell us about your returns operation and we'll show you exactly how Upstream fits in.

What are you interested in?